Customer Notification- rain and Broadlink join forces to provide superior network support
After becoming a wholly owned subsidiary of Rain (Rain Holdings (Pty) Limited), in December 2018, Broadlink has been undergoing significant transformation. The change management teams in rain and Broadlink have been working tirelessly to realise synergies between the organisations that serve the best interests of our valued customers and partners.
The first focus area for change has been the merging of our network resources and infrastructure specifically, the operations helpdesk (CSC), Network operations Centre (NOC), transmission, radio access and CORE.
As a result, we will be combining the NOC functions of both rain and Broadlink to support all network functions and connectivity. While you will start to experience changes in the way we deal with your support calls, we are still available on the same number.
For any technical assistance, the NOC can be reached on 087 727 0911